Privacy Policy for Raven's Glenn Winery & Restaurant
Effective Date: July 15, 2024
This Privacy Policy describes how Raven's Glenn Winery & Restaurant ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, dine at our restaurant, purchase our products, or otherwise interact with us.
1. Information We Collect
We may collect personal information from you in a variety of ways, including:
Information you provide to us directly: This includes information you provide when you:
Make a reservation at our restaurant.
Place an order for our wines or other products online or in person.
Sign up for our newsletter or other marketing communications.
Contact us with questions or inquiries.
Book an event or wedding at our venue.
The personal information we collect may include your name, email address, phone number, billing and shipping address, and payment information.
Information we collect automatically: When you visit our website, we may automatically collect certain information about your device and Browse activity, including:
Your IP address
Your browser type and operating system
The pages you visit on our website
The time and date of your visit
2. How We Use Your Information
We may use your personal information for the following purposes:
To provide and improve our services: This includes processing your reservations and orders, communicating with you about your account, and improving our website and restaurant experience.
For marketing and promotional purposes: We may send you newsletters, special offers, and other marketing communications that we believe may be of interest to you. You may opt-out of receiving these communications at any time.
To comply with legal obligations: We may use your information as necessary to comply with applicable laws and regulations.
For analytics and research: We may use your information to understand how our customers use our website and services, and to improve our business.
3. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
With your consent: We may share your information with third parties if you have given us your consent to do so.
With our service providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, shipping companies, and marketing agencies.
For legal purposes: We may disclose your information if we are required to do so by law or in response to a valid legal request.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Choices
You have the following choices regarding your personal information:
You can opt-out of receiving marketing communications from us at any time. You can do this by clicking the "unsubscribe" link in our emails or by contacting us directly.
You can access and update your personal information. You can do this by contacting us directly.
You can request that we delete your personal information. You can do this by contacting us directly.
6. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us so that we can delete the information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Raven's Glenn Winery & Restaurant
56183 County Road 143
West Lafayette, OH 43845
(740) 545-1000